Page Author & Legal Reviewer: Steven Palermo, Esq. | Last Updated: June 2026
This Privacy Policy is maintained in compliance with applicable federal and New York State privacy laws, the Telephone Consumer Protection Act (TCPA), and wireless carrier requirements for A2P 10DLC messaging.
At Palermo Law, P.L.L.C., we are committed to protecting the privacy and security of our clients, potential clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.palermolawyers.com), contact us, download resources (such as our e-book), or engage our legal services as car accident attorneys serving Long Island, NY. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
- Contact Information: Name, email address, phone number, mailing address, or other details you provide when submitting a contact form, requesting a free consultation, or downloading our e-book (e.g., “Guide to Handling New York State Car Accidents”).
- Case-Related Information: Details about your car accident or personal injury claim, such as incident descriptions, medical records, or insurance information, when you share them with us to evaluate or handle your case.
- Communication Data: Information from emails, phone calls, or other correspondence with our firm.
b. Automatically Collected Information
- Website Usage Data: IP address, browser type, operating system, pages visited, time spent on our site, and referring URLs, collected via cookies and similar tracking technologies.
- Device Information: Information about the device you use to access our site, such as hardware model or mobile network data.
c. Third-Party Information
- Analytics: We use tools like Google Analytics to collect aggregated data about website traffic and user behavior.
- Social Media or Reviews: Information you post publicly about us (e.g., Google reviews, testimonials) may be collected if relevant to our services.
We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If you believe we have collected such information, please contact us immediately.
d. Mobile Number & SMS Consent Data
If you choose to receive text messages from Palermo Law, P.L.L.C., we collect your mobile phone number, the fact that you opted in (including date/time, source of opt-in—e.g., website form or verbal/phone), your preferences related to messaging, and operational metadata about messages (such as delivery status). We may collect this information via our website contact and consultation forms (e.g., forms on our Contact and Free Consultation pages) and by phone when you speak with our team. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
2. How We Use Your Information
We use your information to:
- Provide Legal Services: Evaluate your car accident case, schedule consultations, and represent you as your Long Island car accident lawyer.
- Communicate with You: Respond to inquiries, provide updates about your case, or send you requested resources like our e-book.
- Improve Our Website: Analyze usage data to enhance site functionality, content, and user experience.
- Marketing: Send you information about our services, awards (e.g., “Best Personal Injury Lawyer 2024 by Bethpage Best of Long Island”), or legal tips, with your consent where required by law.
- Text & SMS Updates (With Your Consent): Send informational text messages regarding case details and document requests, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary.
- Compliance & Recordkeeping: Maintain audit logs of SMS opt-in/opt-out events as required by law and wireless carrier rules.
- Legal Compliance: Fulfill obligations under applicable laws, regulations, or court orders.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in these circumstances:
- With Our Team: Attorneys (e.g., Steven Palermo, Esq., Edward Palermo, Esq.) and staff at Palermo Law, P.L.L.C. who need access to assist with your case.
- With Your Express Authorization: When you specifically authorize us to share information with third parties such as family members, employers, medical providers, insurance adjusters, or expert witnesses in connection with your case.
- Service Providers: Third-party vendors (e.g., website hosting, analytics, or email services) who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or to protect our rights, safety, or property. We will challenge any such requirement that we believe is improper.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice to you where feasible.
For SMS communications specifically, we may share your mobile number and message metadata with our SMS service providers and wireless carriers solely to deliver messages and operate the service.
4. Attorney-Client Privilege and Confidentiality
Information you share with us as part of seeking legal representation is generally protected by the attorney-client privilege under New York law. However, please be aware:
- Initial communications made before an attorney-client relationship is formally established may have limited privilege protection.
- Emails and text messages, while protected when shared with us as your attorneys, may be subject to interception or unauthorized access during transmission.
- You should not include highly sensitive details about your case in your first communication with our office until we have established representation through a signed engagement agreement.
- We strongly recommend that initial inquiries focus on basic information about your situation, with detailed case discussions reserved for confidential phone calls or in-person meetings.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These may include:
- Essential Cookies: Necessary for site functionality (e.g., navigation).
- Analytics Cookies: Track site performance and visitor trends (e.g., via Google Analytics).
- Marketing Cookies: Used to deliver relevant content or ads.
You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Ask us to update inaccurate information.
- Deletion: Request removal of your data, subject to legal retention obligations (e.g., case records).
- Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link or by contacting us. In addition to email preferences, you may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us. Opting out of SMS will not affect our ability to contact you by other lawful means related to your matter.
To exercise these rights, contact us at steven@palermolawyers.com or 631-621-6183.
7. Data Security
We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no online transmission is one hundred percent secure, and we cannot guarantee absolute protection against unauthorized access, particularly for communications transmitted over the internet, text message, or unencrypted email.
8. Third-Party Links
Our website may contain links to external sites (e.g., New York’s No-Fault Insurance or Best of Long Island). We are not responsible for the privacy practices of these sites. Please review their policies before providing personal information.
9. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Case-related data may be kept for the duration of your legal matter and for the period required by the New York Rules of Professional Conduct and applicable statutes of limitations.
- Website usage data is typically retained for 12 months for analytics purposes.
- SMS consent records and operational logs are retained as long as necessary to comply with legal and wireless carrier requirements.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be revised, and significant changes will be communicated via our website or email if you’ve provided contact information.
11. Text and SMS Service
By providing your phone number to Palermo Law, P.L.L.C., you agree and acknowledge that Palermo Law, P.L.L.C. may send text messages to your wireless phone number regarding case details, and ask for the documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to opt out by replying “STOP” to unsubscribe or “HELP” for further assistance.
- Opt-In Methods. You may opt in via our website forms (by checking the SMS consent box) or verbally over the phone or in person with our staff.
- Optional & Not a Condition. Providing a mobile number and consenting to SMS is optional and not a condition of purchase or of hiring legal services.
- Opt-Out. You can opt out at any time by replying STOP to any message. You may also contact us using the information in the “Contact Us” section to adjust your preferences.
- Help. For help, reply HELP in the message thread or contact us using the information in the “Contact Us” section.
- Sharing Restriction. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Messaging originator opt-in data and consent will not be shared with any third parties, except with service providers to enable our messaging program or as required by law.
- Data Retention For SMS. We retain SMS consent/opt-out records and operational logs for as long as necessary to comply with legal and carrier requirements and to maintain accurate records of your preferences.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Palermo Law, P.L.L.C. 1300 E Veterans Memorial Hwy Suite #320b, Hauppauge, NY 11788 Phone: 631-621-6183 Email: steven@palermolawyers.com
For your convenience, we offer consultations at any of our eight Long Island offices or at your home, ensuring accessibility while maintaining your privacy.
Page Maintenance: This Privacy Policy is reviewed and updated periodically to ensure compliance with applicable privacy laws, FCC regulations regarding SMS messaging, and wireless carrier requirements. If you have any questions regarding the information on this page, please contact Palermo Law, P.L.L.C. at 631-621-6183. Page status verified: June 2026.