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Unfortunately, to an insurance company, you are nothing more than a number on a spreadsheet. You can either make them money or cost them money. It’s never personal with them. So, if you’re injured by one of their insureds in a car accident, you are in a position to cost that insurance company significant money. Therefore, in their eyes, you’re a business liability that needs to be dealt with.

But, your life cannot be quantified on a spreadsheet and your injuries are more than just an inconvenient business debt. So how do you protect yourself from these billion-dollar companies trying to brush your injuries under the rug in order to save a buck? In my opinion, the first line of defense is knowledge. That’s why I’m writing about the five money-saving tricks that I see insurance companies use on a daily basis.

Insurance companies have many tried and tested tricks that will be employed if you are ever injured by one of their insureds. Here is a list of the five most popular:

1. Trying to get on your good side

This is their number one trick. It starts even before you get injured. We’ve all seen those funny insurance company ads. How can this cute company with the hilarious ads be mean? You’d be surprised. After an accident, an insurance company will often contact you relying on that perception saying they are aware of your accident and just want to gather some information in order to evaluate your claim and make a fair offer to settle it with you. They’ve already softened you up with their charming TV persona, so you feel comfortable cooperating. The problem is that they are not really interested in paying you a fair amount of money for your injuries. They’re actually probing for ways to save themselves money and anything they learn from you will ultimately be used to that end. So, it’s best not to fall for this trick. Always think of an insurance company as a wolf in sheep’s clothing. Keep your guard up and don’t fall for their tricks. It’s always best to contact a lawyer rather than deal directly with them.

2. Making you a lowball offer right away

Many times, an insurance company will call you within days of your accident and offer you a few thousand dollars to settle your claim. This may seem like a good idea if you’re only experiencing some minor pain. The problem is often that minor pain increases over time. Further, if that minor pain turns out to be a significant injury, you’ll be out of luck. Once you accept their money, no matter how small the amount, you are bound by your decision.

3. Spying on you

This is a big one. It’s never been easier to spy on people than it is today. They don’t even need to hire investigators to follow you. If you have a social media account, rest assured an insurance company will monitor it. And don’t be fooled by thinking you can make your information private. If it’s on the internet, expect an insurance company will find it. That goes for tagging, as well. If you’ve been tagged in photos by friends and family, the insurance company will find it and use it against you.

4. Picking apart your past medical history

If you’ve been injured in an accident and received treatment that has been paid for by an insurance company, there’s a record of it. You can expect an insurance company to use that prior treatment to try and prove that is the cause of your current pain and that they didn’t cause an injury. The best defense here is to make sure you see doctors for your injury and clearly document your new complaints and how they are different from any old injuries or problems you have had.

5. Hiring unscrupulous doctors to review your medical records

Often if a case is litigated in court, an insurance company will hire a doctor to act as an expert to try and prove that your injuries were not caused by their accident. This isn’t so easy to do if you have a broken leg or arm. But, what about if you have a soft tissue injury such as a torn ligament or tendon? In situations like that, the paid doctor will often try and argue the injury is degenerative, meaning caused over time by normal wear and tear. Again, your best defense against this type of attack is to see a reputable doctor and get diagnostic tests, diagnosed, and treated.

Being aware of what to expect from an insurance company won’t stop them from trying to trick you. But, it will give you insight into their tactics and hopefully allow you to avoid some of the traps that I have seen some people fall for over my twenty years of personal injury experience.

About the Author


Steven Palermo is the managing partner for Palermo Law, Long Island’s Personal Injury Law Firm. He has been helping people receive compensation for their injuries for over 21 years. He focuses on cases involving car accidents, truck accidents, construction accidents, and slip and fall injuries.

His book The Ultimate Guide to Handling New York Car Accident Claims details the ins and outs of a car accident claim in a simple, easy-to-read manner.

If you’ve been injured in a car accident and are pursuing a personal injury case in Suffolk County, New York you will likely be required to submit to a deposition. A deposition is often a source of great anxiety for most personal injury victims. This is understandable as most people are not familiar with the process. In this blog post, I’m going to explain what a deposition is, taking the mystery out of the process, and discuss the most common types of questions you’ll receive during your deposition. Once you understand these two aspects of a deposition, it is my hope that your anxiety will subside and you will feel confident about your ability to give successful deposition testimony.

What is the Purpose of A Deposition?

First, a deposition is a court ordered proceeding in which you appear with your attorney to give testimony about your accident case. The attorney for the responsible party usually asks the questions. Your testimony is taken under oath in the presence of a court reporter who is transcribing everything that is being asked of you and also all of the answers you are giving. Eventually, your deposition testimony will be reduced to a written document known as a transcript. That transcript testimony will be admissible in a trial should your case not settle. Therefore, it is important to be as accurate as possible with your testimony.

What Questions Will Be Asked?

The questions that you will receive will cover several topics. First, you will be asked general questions about yourself such as where you live, who do you live with and where do you work. This is done to give the attorney a general idea about who you are.

The Accident

Next the attorney will ask questions about your accident. Often the attorney will go into very specific details so it’s a good idea to review any police accident reports, photographs, videos and witness statements. It’s even a good idea to visit the accident site. If you can’t visit the site, you may be able to use Google maps to view it on your computer. Take note of the amount of lanes and road markings, traffic control devices, shoulders, curves, declines/ inclines, speed limit and any landmarks. Keep in mind that you will be asked about the date, time, place and circumstances of the accident. Having a strong mental image of the site of the accident will greatly help you to answer these questions.

The Injuries

After covering your accident, the attorney will next discuss your injuries and any treatment that you received. A thorough attorney will cover every healthcare provider that you visited. So, it’s also a good idea to review all of your doctors names and approximate dates of any major events such as surgeries and hospitalizations.
Next the attorney will ask questions about any prior injuries or treatment to the same parts of your body that you’re claiming are injured in your current accident. Often an attorney will do a background check prior to your deposition which will include an insurance claim investigation. So, if you’ve seen a doctor and an insurance company paid for it, the attorney will know about it. They likely won’t have the actual medical record. But, they will have the claims history and will likely be able to eventually obtain the record through continued discovery. So, it’s never a good idea to lie about your past treatment.
Next, the attorney will ask about any subsequent accidents where you re-injured the same parts of your body you’re claiming to have injured in this accident. Again, the attorney will likely have run a check and have the claim information. So, be forthright about it.

How Your Injuries Have Affected You

Finally, the attorney will ask about how your injuries have affected your life. Are there things that you can’t do anymore? Are there things that you do, but can’t do as well? This tends to be a very important line of questioning and it’s a good idea to think about this in advance. Many people are affected in ways they don’t even realize. For example, after an accident, you may have pain with simple activities such as standing, walking, sitting and sleeping. It’s a good idea to mention all of these issues during this line of questioning.
Finally, since you’re not allowed to bring notes to a deposition, it’s a good idea to review these topics with your attorney prior to the deposition so that it’s all fresh in your mind.
With a little preparation and an understanding of what will be asked of you, your deposition will likely go very well.

About the Author


Steven Palermo is the managing partner for Palermo Law, Long Island’s Personal Injury Law Firm. He has been helping people receive compensation for their injuries for over 21 years. He focuses on cases involving car accidents, truck accidents, construction accidents and slip and fall injuries.

His book The Ultimate Guide to Handling New York Car Accident Claims details the ins and outs of a car accident claim in a simple, easy-to-read manner.